Terms of service
Last updated: September 20, 2026
These Terms of Service govern your use of theloftyenterprises.com and purchases from Lofty Enterprises. By accessing the website, creating an order, or using our services, you agree to these terms. If you do not agree, please do not use the website.
Lofty Enterprises is an independently operated sole-proprietor online retail business serving customers in the United States.
1. Eligibility and lawful use
You must be legally capable of entering into a binding agreement in your jurisdiction to place an order. You may not use the website or its products for unlawful, fraudulent, abusive, or unauthorized purposes, or interfere with the website’s operation or security.
2. Product information
We make reasonable efforts to present product descriptions, images, options, prices, availability, and specifications accurately. Colors and appearance may vary because of device displays, production changes, or supplier updates. Minor packaging differences that do not materially change a product’s function may occur.
Products and quantities may be changed or discontinued without notice. We may correct an error or cancel an affected order if product, price, inventory, or variant information is materially inaccurate. If payment has already been collected for a canceled item, it will be refunded.
3. Orders and payment
An order confirmation acknowledges that we received your order; it does not guarantee acceptance or shipment. We may decline or cancel an order for reasons including suspected fraud, payment failure, inventory unavailability, an incorrect price, a shipping restriction, or an apparent resale or abusive purchasing pattern.
You agree to provide current, accurate billing, payment, shipping, and contact information. Available payment methods, applicable taxes, and the total purchase price are displayed during checkout.
4. Shipping and delivery
Lofty Enterprises currently sells and ships only within the United States. Standard U.S. shipping is free unless a different charge is clearly displayed before checkout.
Our estimated total delivery window is 6–20 business days. This includes order processing and carrier transit and is a good-faith estimate rather than a guaranteed delivery date.
Some orders are fulfilled and shipped directly by CJDropshipping or other third-party fulfillment partners. Products from the same order may arrive separately, and tracking information may update at different times.
Complete shipping terms are available in our Shipping Policy.
5. Returns, refunds, and order problems
Returns require advance authorization. Return locations may vary because of third-party fulfillment, so products must not be mailed to the parcel sender or another address unless Lofty Enterprises provides that address in writing.
Eligibility, return costs, damaged or incorrect items, cancellations, and refund timing are governed by our Refund Policy.
6. Customer responsibilities
You are responsible for reviewing the product, selected variant, quantity, delivery address, and contact information before submitting an order. Notify us promptly if you discover an error. We cannot guarantee that an address or order can be changed after fulfillment begins.
You are also responsible for following product instructions and safety warnings and for using products only for their intended lawful purposes.
7. Third-party fulfillment, services, and links
We may use suppliers, fulfillment companies, payment processors, carriers, analytics providers, and other service providers to operate the store and complete orders. Their participation does not transfer responsibility for Lofty Enterprises customer support.
The website may contain links to third-party websites. Those websites are independently operated, and their content, availability, privacy practices, and terms are outside our control. A link does not necessarily constitute an endorsement.
8. Intellectual property
Unless otherwise stated, the website’s original text, branding, layout, graphics, and other original content belong to Lofty Enterprises or are used with permission. You may view the website for personal shopping purposes, but you may not reproduce, republish, scrape, distribute, or commercially exploit protected content without authorization.
Product names, trademarks, photographs, and other supplier or manufacturer materials remain the property of their respective owners.
9. Reviews and submitted content
If you submit a review, photograph, comment, or other content, you confirm that you have the right to provide it and that it is accurate, lawful, and does not violate another person’s rights. You grant Lofty Enterprises permission to display and use that content in connection with the store and its marketing, subject to applicable law and our Privacy Policy.
We may remove content that is unlawful, deceptive, abusive, irrelevant, or infringes another person’s rights. We do not promise to publish every submission.
10. Privacy
Our collection and handling of personal information are described in our Privacy Policy.
11. Website and product disclaimers
We work to keep the website available, accurate, and secure, but cannot promise that access will always be uninterrupted or error-free. The website and services are provided on an “as available” basis.
Except for an express product warranty stated on the applicable product page or rights that cannot legally be excluded, products are provided without additional implied warranties from Lofty Enterprises. Manufacturer warranties, when applicable, are subject to the manufacturer’s own terms.
Nothing in these terms excludes or restricts any warranty, remedy, or consumer protection that cannot lawfully be excluded.
12. Limitation of liability
To the fullest extent permitted by law, Lofty Enterprises will not be liable for indirect, incidental, special, punitive, or consequential losses resulting from use of the website or a product. For a claim arising from a particular purchase, our aggregate liability will not exceed the amount paid for the product giving rise to the claim.
These limitations do not apply to liability that cannot lawfully be limited or excluded.
13. Indemnification
To the extent permitted by law, you agree to be responsible for losses or claims arising from your unlawful use of the website, your material violation of these terms, or your infringement of another person’s rights.
14. Severability and waiver
If part of these terms is found unenforceable, the remaining provisions will continue in effect to the extent permitted by law. A delay in enforcing a provision does not waive the right to enforce it later.
15. Changes to these terms
We may revise these terms to reflect changes to the store, services, or law. The current version and its update date will be posted on this page. Changes apply prospectively unless applicable law requires otherwise.
16. Governing law
These terms are governed by the laws of the State of Utah and applicable United States law, without limiting any mandatory consumer protections that apply to you.
17. Contact information
Lofty Enterprises is operated by Douglas Lofthouse.
Address: 1059 Shannon Cir, Brigham City, UT 84302, United States
Phone: +1 907-350-5601
Email: support@theloftyenterprises.com
Questions about these terms, an order, or our policies may also be sent through our Contact page.
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